About Us

Who we are

Celebrating life

As a proud member of the Morristown community, we're honored to help families celebrate their loved ones. We pledge to ensure that every funeral and memorial service is deeply personal, fostering healing and remembrance.

What we stand for

Our promise

Today, tomorrow, and forever, our commitment to you stays the same.

Dignity

Every life is unique, and we promise to honor and respect each journey, crafting ceremonies that reflect each individual.

Guidance

Navigating grief can be overwhelming; we stand by you, providing direction and solace every step of the way.

Legacy

Beyond a service, we're committed to helping families create lasting tributes that transcend generations.

Our story

Mayes Family Services, Downtown Chapel (located on the corner of Jackson and Main Streets) sits in the heart of Morristown’s central business district. Surrounded by financial institutions, law offices, governmental agencies, churches and the local library; its location and feasibility to the entire community is excellent.

In 1855, Morristown was incorporated into a town with 175 citizens. Following the Civil War, union Major John Murphy returned to Morristown and purchased land on which to build the family residence. Major Murphy served as mayor of Morristown from 1867 to 1869 and was active in the formation of the county and the building of the courthouse. He also served 25 years as clerk and master. The property was purchased from Porter and Emma Jarnagin in September 1866. Construction began immediately. Bricks for the 18-inch thick walls were burned at a kiln a few blocks north of the house under the personal supervision of Major Murphy. The tin roof, which is still on the building, was imported from England. Painted red, the house was called “Ruby Mansion” and is Morristown’s oldest existing brick home. After serving as a house, doctor’s office, and boarding house, it eventually became Brooks Mortuary, owned and operated by Fred and Mary Ann Brooks.

Brooks Mortuary was purchased in the early 1970’s by Herbert and Buddy Mayes. “Ruby Mansion” then became Mayes Mortuary. The house now serves as the center section of the funeral home, having had a new face and additions to the rear of the building.

300K+

Legacies Honored

168

Years in Business

5M+

Moments Remembered

Meet the team

Our incredible staff

Helping families create lasting legacies is more than a job — it's our calling. We are here to support you in any way we can and will offer you the full attention, knowledge, and compassion you need.

Emily Phillips

Manager, Licensed Funeral Director and Embalmer

Patricia Hensley-Coffey

Licensed Funeral Director and Embalmer

Byron Chambers

Preneed Funeral Advisor

Balinda McKinney

Funeral Attendant

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Our Location

A place of healing

We welcome you to explore the Mayes Mortuary facilities, and invite you to discover a comforting and peaceful place to honor your loved one.

Explore our location

We're here for you

A time to honor, comfort and heal

We help create unique and meaningful memorial services to celebrate your loved one and begin the healing process for families and friends left behind.

We’ll take care of every detail

We'll help you with everything you need with a simple step-by-step process for all of your funeral, cremation and advanced planning.

Unique Funerals and Tributes

Every individual is unique. Which is why we offer fully customizable memorial services designed just for your family.

Compassionate customer care

We're here to answer any questions and help in any way we can – 24 hours a day, 7 days a week, 365 days a year.

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Past memorials

“Everyone at Mayes Mortuary was very kind and understanding with the loss of one of my family members. I truly appreciate all that they did to help.”
Author: Candelina Music rated with 5 stars

“Thank you for everything you done for my Beautiful Momma and making this process bearable! She looked just like the Beautiful Angel that she is, Thank you Margo!!! I’m forever GRATEFUL♥️”
Author: Christina Stump rated with 5 stars

“Very friendly and knowledgeable walked us through the process and explained everything the whole experience went very smooth thanks Jim Phelps”
Author: Teresa Phelps rated with 5 stars

“they were so good with us and made the process much easier than we could have imagined”
Author: Tina Brooks rated with 5 stars

“Excellence, supportive and caring”
Author: Sandra Hollyfield rated with 5 stars

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Careers

We're hiring

Beyond the opportunity to truly make a difference, Mayes Mortuary offers competitive pay, a healthy work-life balance, and many opportunities for growth.

Learn more

Plan Ahead

Plan for the future, today

Pre-planning lets your loved ones focus on honoring life instead of hashing out details. Learn the choices you can make now, so a future funeral becomes more of a celebration than a burden.

Start planning online

Request your free guide