About Us
Celebrating life
As a proud member of the Morristown community, we're honored to help families celebrate their loved ones. We pledge to ensure that every funeral and memorial service is deeply personal, fostering healing and remembrance.
Our promise
Today, tomorrow, and forever, our commitment to you stays the same.
Dignity
Every life is unique, and we promise to honor and respect each journey, crafting ceremonies that reflect each individual.
Guidance
Navigating grief can be overwhelming; we stand by you, providing direction and solace every step of the way.
Legacy
Beyond a service, we're committed to helping families create lasting tributes that transcend generations.
Our story
Mayes Family Services, Downtown Chapel (located on the corner of Jackson and Main Streets) sits in the heart of Morristown’s central business district. Surrounded by financial institutions, law offices, governmental agencies, churches and the local library; its location and feasibility to the entire community is excellent.
In 1855, Morristown was incorporated into a town with 175 citizens. Following the Civil War, union Major John Murphy returned to Morristown and purchased land on which to build the family residence. Major Murphy served as mayor of Morristown from 1867 to 1869 and was active in the formation of the county and the building of the courthouse. He also served 25 years as clerk and master. The property was purchased from Porter and Emma Jarnagin in September 1866. Construction began immediately. Bricks for the 18-inch thick walls were burned at a kiln a few blocks north of the house under the personal supervision of Major Murphy. The tin roof, which is still on the building, was imported from England. Painted red, the house was called “Ruby Mansion” and is Morristown’s oldest existing brick home. After serving as a house, doctor’s office, and boarding house, it eventually became Brooks Mortuary, owned and operated by Fred and Mary Ann Brooks.
Brooks Mortuary was purchased in the early 1970’s by Herbert and Buddy Mayes. “Ruby Mansion” then became Mayes Mortuary. The house now serves as the center section of the funeral home, having had a new face and additions to the rear of the building.
Our incredible staff
Helping families create lasting legacies is more than a job — it's our calling. We are here to support you in any way we can and will offer you the full attention, knowledge, and compassion you need.
Emily Phillips
Manager, Licensed Funeral Director and Embalmer
Tracy Mayes Summers
Area Manager
Buddy Mayes
Funeral Director and Licensed Embalmer
Ron McClellan
Licensed Funeral Director and Embalmer
Byron Chambers
Preneed Funeral Advisor
Dr. Leroy Davis
Funeral Assistant
Rev. Dale Harris
Funeral Attendant
Balinda McKinney
Funeral Attendant
Taylor Rhea
Licensed Funeral Director and Embalmer
Taylor is a proud native of Gatlinburg, Tennessee. To this day, she continues to call Gatlinburg her home. She graduated from Gatlinburg Pittman High School in 2015. Taylor received her Funeral Director’s and Embalmer’s degree from John A. Gupton College in Nashville, TN. Before entering the funeral industry, Taylor worked as a retail manager, where she discovered her passion for helping people. She is determined to make a difference, one family at a time.
A place of healing
We welcome you to explore the Mayes Mortuary facilities, and invite you to discover a comforting and peaceful place to honor your loved one.
A time to honor, comfort and heal
We help create unique and meaningful memorial services to celebrate your loved one and begin the healing process for families and friends left behind.
We’ll take care of every detail
We'll help you with everything you need with a simple step-by-step process for all of your funeral, cremation and advanced planning.
Unique Funerals and Tributes
Compassionate customer care
“Everyone at Mayes Mortuary was very kind and understanding with the loss of one of my family members. I truly appreciate all that they did to help.”
Author:— Candelina Music rated with 5 stars ★ ★ ★ ★ ★
“Thank you for everything you done for my Beautiful Momma and making this process bearable! She looked just like the Beautiful Angel that she is, Thank you Margo!!! I’m forever GRATEFUL♥️”
Author:— Christina Stump rated with 5 stars ★ ★ ★ ★ ★
“Very friendly and knowledgeable walked us through the process and explained everything the whole experience went very smooth thanks Jim Phelps”
Author:— Teresa Phelps rated with 5 stars ★ ★ ★ ★ ★
“they were so good with us and made the process much easier than we could have imagined”
Author:— Tina Brooks rated with 5 stars ★ ★ ★ ★ ★
“Excellence, supportive and caring”
Author:— Sandra Hollyfield rated with 5 stars ★ ★ ★ ★ ★
We're hiring
Beyond the opportunity to truly make a difference, Mayes Mortuary offers competitive pay, a healthy work-life balance, and many opportunities for growth.